These Terms & Conditions govern the use of this website and the provision of services by KT Short Pty Ltd trading as On Cue Collective ("On Cue Collective", "we", "us", "our").

By accessing this website, submitting an enquiry, accepting a quote or engaging our services, you agree to these Terms & Conditions.

1. Our Services

1.1 On Cue Collective provides event management, coordination and related services, including working with trusted third-party suppliers where required.
1.2 All services are subject to availability and confirmation in writing.

2. Quotes & Bookings

2.1 Quotes are valid for the period stated or, if not stated, for 14 days from the date issued.
2.2 A booking is confirmed once it has been accepted in writing and any required deposit has been received.
2.3 Accepting a quote means you also accept these Terms & Conditions.

3. Third-Party Suppliers

3.1 Some services may be provided by independent third-party suppliers engaged by On Cue Collective.
3.2 These suppliers are responsible for their own services, conduct and equipment.
3.3 On Cue Collective is not responsible for the acts or omissions of third-party suppliers, except where required by law.

4. Fees & Payments

4.1 Fees will be outlined in writing and agreed prior to delivery of services.
4.2 Deposits are non-refundable unless otherwise stated in writing.
4.3 Late or outstanding payments may result in services being paused or rescheduled.

5. Cancellations

5.1 Cancellation terms will be outlined in your quote, invoice or Client Services Agreement.
5.2 Any cancellation fees charged by third-party suppliers may be passed on to the client.

6. Liability

6.1 To the maximum extent permitted by law, our liability is limited to the fees paid for the relevant services.
6.2 We are not responsible for indirect or consequential loss.
6.3 Nothing in these Terms limits your rights under the Australian Consumer Law.

7. Intellectual Property

7.1 All content on this website is owned by On Cue Collective unless stated otherwise.

8. Governing Law

8.1 These Terms & Conditions are governed by the laws of New South Wales, Australia.

9. Updates

9.1 We may update these Terms & Conditions from time to time. Continued use of the website means you accept any updated terms.