Privacy Policy

KT Short Pty Ltd (trading as On Cue Collective) (“On Cue Collective”, “we”, “us”, “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use and look after your personal information when you interact with us.

1. Information We Collect

We may collect personal information such as:

  • your name, email address and phone number;

  • business details, including company name and ABN (where relevant);

  • event details, preferences and requirements;

  • billing and payment information.

2. How We Collect Information

We collect information when you:

  • submit an enquiry through our website;

  • request or accept a quote;

  • engage our services;

  • communicate with us via email, phone or social media.

We may also use publicly available information or details you provide to help us better understand your event needs and tailor our services accordingly.

3. How We Use Your Information

We use personal information to:

  • respond to enquiries and provide our services;

  • communicate with you about your event or booking;

  • coordinate third-party suppliers where required;

  • issue invoices and process payments;

  • meet our legal and regulatory obligations.

4. Sharing Your Information

We may share personal information with:

  • third-party suppliers involved in delivering your event;

  • service providers such as accounting, CRM or invoicing platforms;

  • government or regulatory authorities where required by law.

We only share information where it’s necessary to deliver our services or comply with legal requirements.

5. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.

6. Access & Correction

You can request access to, or correction of, your personal information at any time by contacting us.

7. Cookies

Our website may use cookies to improve functionality and enhance your browsing experience.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: hello@oncuecollective.com.au

9. Updates

We may update this Privacy Policy from time to time. The most current version will always be available on our website.